We are committed to safeguarding the privacy of users of our website and the personal data they may provide to us. This Privacy Policy and Terms of Use describes the type of information that we gather through our website and digital platforms, how we use and disclose that information, and the steps we take to protect user information.
By visiting the Grove District Garden Grove website at visitgardengrove.com or using our related digital platforms, you accept the privacy practices and terms of use described in this statement and/or the privacy practices of any third-party services connected to our website, as applicable.
Information Collection and Use
When you visit visitgardengrove.com or our social media channels, we may collect information about you, your visit, and your engagement in a number of ways.
Our web server may automatically recognize site visitor traffic through non-personally identifying information made available by your browser. This may include your domain, type of device, internet browser, geographic location, date and time of site visit, duration of visit, pages accessed, and referring page. We aggregate this information with other site visitors and use it to measure performance, analyze user traffic patterns, and improve the overall website experience.
You may also find links to third-party services through visitgardengrove.com, and such third-party services may collect additional information from you.
At times, we may request that you provide us with personal data. We will only use your personal data when the law allows us to. Most commonly, we may use your personal data in the following circumstances:
- Where you have provided consent for us to use your personal data.
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests, or those of a third party, and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
We will keep your personal data only as long as necessary to provide you with our services and for legitimate business purposes, such as maintaining the performance of our services.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract or provide the requested service. In this case, we may have to cancel a product, service, request, or interaction you have with Grove District Garden Grove, but we will notify you if this is the case at the time.
You may request that we delete your personal data, and we will honor such requests as further outlined below.
Cookies
We use “cookies” on the website and in digital advertising. Cookies are small pieces of data stored on a user’s computer or device by the user’s web browser while the user is browsing. Cookies help provide a better user experience and allow us to customize advertisements, content, and information.
The use of cookies is a standard practice among internet websites and most internet browsers. Through your computer settings and through some internet browsers, you may customize your user experience to reject or delete cookies. Please note that some features on this site may not function properly without cookies.
Interest-Based Advertising
Interest-based advertising involves the collection of data from different sources and across different platforms in order to predict an individual’s preferences or interests and deliver advertising based on assumed preferences or interests.
We may work with a variety of third parties to better understand the profiles of individuals who are most likely to be interested in visiting Garden Grove and the Grove District, so that we can serve relevant advertisements to them on websites, social media channels, partner websites, and other digital platforms.
These third parties may include:
- Advertising networks, which collect information about a person’s interests when that person views or interacts with advertisements.
- Attribution partners, which measure the effectiveness of certain advertisements.
- Business partners, which may collect information when a person views or interacts with advertisements, content, or links.
In collaboration with these third parties, we may collect information about visitors, prospects, and other individuals over time and across different platforms when they use these platforms or interact with us. Individuals may submit information directly on our website, social channels, third-party platforms, or by interacting with advertisements or emails they receive from us or from third parties.
We may use tools commonly used for this purpose, such as cookies, beacons, pixels, tags, mobile advertising IDs, flash cookies, and similar technologies. We may also have access to databases of information collected by our business partners.
The information we or third parties collect helps us learn what engagements with Grove District Garden Grove content a person made, what ads or content the person sees, which ads or links the person clicks, and other actions that the person takes on our website, social properties, or in response to our emails or third-party platforms.
Users may opt out of receiving some interest-based advertising delivered by advertising networks on our platform and other websites. This opt-out may apply to many, but not all, interest-based advertising activities in which we or third parties engage.
Do Not Track Policy
California law requires operators of websites and online services to disclose how they respond to a Do Not Track signal. Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the website or online service that a user visits, indicating that the user does not wish to be tracked.
Because there is not yet a common understanding of how to interpret Do Not Track signals, we do not currently respond to Do Not Track signals. We continue to follow industry developments and will implement appropriate practices once a common understanding of how to treat Do Not Track signals is defined.
Service Providers
We work with third-party service providers who provide website, application development, hosting, maintenance, analytics, advertising, payment processing, email, form management, and other services for us. These third parties may have access to, or process, non-personal and personal data as part of providing those services.
We limit the information provided to these service providers to what is reasonably necessary for them to perform their functions, and our agreements with them require them to maintain the confidentiality of such information.
Social Media
If you interact with Grove District Garden Grove through social media platforms, we may have access to information you have made public on your profile or shared through your interactions with us. Similarly, if you have made public posts from your social media accounts that include our specialized hashtags, tags, mentions, or location references, we may collect and use that information to learn more about visitor engagement and promote the Grove District Garden Grove area.
Surveys, Sweepstakes, Online Forms & Email
Grove District Garden Grove does not collect personally identifying information such as name, address, telephone number, or email address unless you provide the information voluntarily.
We may ask for personal information so that we can tailor interactive website features to your interests, respond to your inquiries, provide information you have requested, process participation in promotions, or deliver newsletters and visitor-related updates. We may also capture personal information if you complete an online form, survey, promotion, contest, or sweepstakes.
Grove District Garden Grove makes commercially reasonable efforts to comply with applicable state and federal laws, including CAN-SPAM. You can opt out of email communications from us at any time by following the unsubscribe instructions in any email you receive from us.
In the event that Grove District Garden Grove conducts an online promotion, contest, or sweepstakes, information we collect will be used consistent with the terms and conditions outlined in the applicable rules and regulations.
If a promotion involves the collection of your mobile phone number, a checkbox or other consent mechanism may be provided to opt in to receiving automated text messages during the promotion and, where applicable, after the promotion has ended. You may opt out by replying “STOP” to any message you receive. You are not required to provide your mobile number for any discounts, coupons, or special offers unless specifically stated in the applicable promotion terms.
Grove District Garden Grove makes commercially reasonable efforts to comply with the Telephone Consumer Protection Act and will not contact you by automated text message unless you have given prior express consent to receive such messages from us.
Any personal information you provide will not be sold to outside companies or organizations. However, we may share your information with key business partners, marketing partners, affiliates, and service providers who perform functions on our behalf or who may offer products, services, or experiences we believe may be of interest to you. Where applicable, we seek to maintain relationships with partners and affiliates that require them to safeguard your information and comply with U.S. law, including providing reasonable opt-out options for future communications.
If you would like us to delete your personal information, except for information we are required or permitted to keep for record-keeping, legal, security, or business purposes, and/or remove your name and address from promotional lists, please contact us at:
info@ggcity.org
Please provide details of your request. We will make commercially reasonable efforts to delete your information from our active files. Requests to update or delete personal information may take up to 10 business days.
We may release personal information if we believe in good faith that the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect our rights, property, or safety, or that of our staff, affiliates, business partners, visitors, customers, or others.
Minors and Children’s Privacy
Protecting the privacy of children is especially important. Our website and digital properties are not directed to children under the age of 18, and we do not knowingly collect personal data from children under the age of 18 without obtaining parental consent.
If we learn that personal data has been collected from a person under 18 years of age without verifiable parental consent, we will take appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 18 years of age has shared personal information with Grove District Garden Grove, you may contact us at info@ggcity.org and request that we delete your child’s personal data from our systems.
Business-to-Business & RFP Forms
Some online services available through Grove District Garden Grove digital platforms may require you to provide personal information or information about your company. In order to access certain services, such as request forms, business inquiry forms, event forms, tourism partner forms, media inquiries, group travel inquiries, or other B2B applications, you may be asked to provide details such as name, email address, business address, company name, phone number, and details about your service needs.
If you would like us to delete your personal and company information, except for information we keep for record-keeping, legal, security, or legitimate business purposes, and/or remove your name and address from promotional lists, please contact us at info@ggcity.org and provide details of your request.
We will make commercially reasonable efforts to delete your information from our active files. Requests to update or delete personal information may take up to 10 business days.
Hotel, Event & Ticket Bookings
Grove District Garden Grove may link to third-party booking engines, hotel websites, attraction websites, event pages, ticketing platforms, reservation providers, or other travel-related services. These third-party providers may collect information from you directly when you make a reservation, purchase tickets, submit an inquiry, or complete a transaction.
When you use a third-party booking, reservation, or ticketing provider, your information is subject to that provider’s privacy policy, terms of use, and data practices. Grove District Garden Grove is not responsible for the privacy practices, security practices, or content of third-party booking providers, hotels, attractions, event organizers, restaurants, or other linked partners.
Information Accuracy
While we provide links to other websites, once you leave visitgardengrove.com, you will be going to sites that are beyond our control and you are subject to the privacy policy and terms of that site.
Grove District Garden Grove is neither responsible for nor guarantees the content or accuracy of any partner pages, member pages, third-party websites, or other sites linked to or referenced from this website.
Although Grove District Garden Grove makes reasonable efforts to keep our website and other digital properties up to date, information such as website addresses, event details, attraction details, ticket prices, hotel information, room rates, special promotions, driving distances, hours of operation, current weather information, and other visitor-related details may change and therefore may not always be accurate.
If you are concerned about the accuracy of specific information, please contact the business, event organizer, attraction, hotel, restaurant, or venue directly to confirm details.
Partner businesses and other sites that we link to may have their own privacy policies, or no privacy policies at all. Grove District Garden Grove is not responsible for the privacy practices employed by other sites, and those other sites have not agreed to our privacy policy.
Grove District Garden Grove has no control over or responsibility for unaffiliated third-party sites or the content contained in them, and we provide these links solely for the convenience of website visitors.
Site Security and Data Transfer
We take reasonable and appropriate security measures to help protect against unauthorized access, alteration, or destruction of data located on and collected by our website and other digital properties.
We exercise reasonable care to protect your non-public personal information. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your non-public personal information, we cannot guarantee the security of any information you transmit to us or receive from us while it is in transit.
Once we receive your personal information, we maintain physical, electronic, and procedural safeguards designed to protect it.
We seek to ensure that your personal data is protected by requiring our service providers and affiliated parties, where applicable, to follow appropriate rules when processing personal data.
Policy Changes
We reserve the right, at our sole discretion, to change, modify, add, or remove any portion of this Privacy Policy and Terms of Use, in whole or in part, at any time.
By using visitgardengrove.com and Grove District Garden Grove digital properties, you agree to be bound by any such revisions and should periodically visit this page to review the then-current Privacy Policy and Terms of Use.
Additional GDPR Notices
Grove District Garden Grove makes commercially reasonable efforts to comply with applicable international laws, including the General Data Protection Regulation, where applicable.
If you wish to access, rectify, erase, opt out of, or otherwise amend any personal data we hold about you, you may contact us at info@ggcity.org with the subject line “GDPR Compliance.”
Please note that while any changes you make may be reflected in active user databases within a reasonable period of time, we may retain information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
At any time, you may object to the processing of your personal data on legitimate grounds, except where otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, you may contact us at info@ggcity.org.
You may also have the right to lodge a complaint with data protection supervisory authorities, depending on your location.
This provision does not apply to personal data that is part of a B2B client, vendor, partner, or stakeholder database. In such cases, management of client or partner data may be subject to the terms of service, agreements, or account relationship governing that business relationship.